Privacy Policy

Our Privacy policy

Thank you for choosing Eben Ezer Rent-a-car for your transportation needs. We are committed to protecting your privacy and the personal information that you share with us.

This privacy policy explains how we collect, use, and share your personal information when you use our website, mobile app, or other online services (collectively, the “Services”).

1. Information We Collect

We may collect the following types of information from you when you use the Services:

Personal information: This includes information that can be used to identify you, such as your name, email address, phone number, and postal address.
Demographic information: This includes information about your age, gender, and location.
Payment information: This includes information about your payment methods, such as your credit card number and expiration date.
Transaction information: This includes information about the rental vehicles you have booked, including the dates, locations, and prices.
Device information: This includes information about the devices you use to access the Services, such as your IP address, browser type, and operating system.
Location information: This includes information about your location, such as your GPS coordinates or your location as determined by your IP address.

2. How We Use Your Information

We use the information we collect from you for the following purposes:

To provide the Services: We use your information to process your bookings, confirm your reservations, and provide the rental vehicles and other services you request.
To communicate with you: We may use your information to send you emails or text messages with important information about your reservation, such as confirmation numbers and changes to your rental.
To improve the Services: We may use your information to improve the Services and make them more useful to you. For example, we may use your location information to suggest nearby rental locations or to show you advertisements for vehicles in your area.
To personalize your experience: We may use your information to personalize your experience with the Services by showing you personalized advertisements or recommendations based on your past rentals.

3. How We Share Your Information

We may share your information with third parties for the following purposes:

Service providers: We may share your information with third-party service providers who perform services on our behalf, such as processing payments, sending emails, and providing customer support. These service providers are required to protect your personal information and may not use it for any other purpose.
Business partners: We may share your information with business partners, such as rental car companies, hotels, and airlines, in order to provide the Services and to offer you a seamless travel experience.
Legal requirements: We may disclose your information to third parties if we believe that it is necessary to comply with a legal obligation, such as a court order or subpoena, or to protect the rights, property, or safety of Eben Ezer Rent-a-car, our customers, or others.

4. Your Choices and Rights

You have the following choices and rights regarding your personal information:

Accessing and updating your information: You may access, update, or delete your personal information at any time by logging into your account or contacting us at info@ebenezerrentacar.com.
Data portability: You may request a copy of your personal information in a machine-readable format by contacting us at info@ebenezerrentacar.com.
Objecting to processing: You may object to the processing of your personal information for certain purposes, such as for marketing purposes, by contacting us at info@ebenezerrentacar.com.
Restricting processing: You may request that we restrict the processing of your personal information in certain circumstances, such as if you believe that the information is inaccurate or if you object to the processing of your information while we verify your objection.
Withdrawing consent: If you have provided your consent to the processing of your personal information, you may withdraw your consent at any time by contacting us at info@ebenezerrentacar.com.
Complaints: If you have a complaint about our handling of your personal information, you may contact us at info@ebenezerrentacar.com. or file a complaint with the relevant data protection authority.

5. Data Retention and Security

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. We will take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

6. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated privacy policy on this page and encourage you to review it regularly.

7. Contact Us

If you have any questions or concerns about this privacy policy or our handling of your personal information, please contact us at info@ebenezerrentacar.com.

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